Reservations
Advance scheduling required
All transportation must be reserved in advance before a vehicle can be assigned or dispatched.
Contact Blackline Arrival
Request private sedan, SUV, airport, executive, and regional transportation through Blackline Arrival. Service is available by advance reservation, with payment required before vehicle dispatch.
Blackline Arrival operates through advance reservations rather than unscheduled street-hail or standard taxi service.
Reservations
All transportation must be reserved in advance before a vehicle can be assigned or dispatched.
Minimum Notice
A minimum 60-minute notice is required before dispatch. Longer notice may be required depending on the pickup region.
Payment
Payment is required before pickup using Cash App, Zelle, electronic credit-card invoice, or a secure text payment link.
Larger Groups
Transportation for eight or more passengers requires at least three days of advance notice.
Availability, operating hours, and estimated wait times vary by region. Advance scheduling is strongly recommended.
Western Wisconsin Region
Southeast Minnesota Region
Alternative Transportation Resources
Blackline Arrival does not provide standard taxi, wheelchair-accessible transportation, or public bus service. Alternative transportation information is available through our transit and travel resources page.
Use the alternative resources page for taxi, transit, bus, and wheelchair-accessible transportation information.
View Alternative ResourcesSubmit the pickup, destination, date, time, passenger count, vehicle class, and any special transportation requirements to receive accurate pricing.
Sedan and SUV Service
Use the online form to request sedan, SUV, airport, executive, regional, or private transportation.
Customer Service Email
Email customer-service questions and transportation requests to the Blackline Arrival information address.
Reservation Department
Customer reservation inquiries may also be sent directly to the dedicated reservations department.
Blackline Arrival operates through regional service-area offices. Office visits are available by appointment only.
General Customer Contact
Customer questions, general service information, and regional transportation inquiries may be sent to:
Reservation-specific inquiries may be sent to:
Regional Offices
Regional service-area office available by appointment.
Regional service-area office available by appointment.
Regional service-area office available by appointment.
Blackline Arrival may publish monthly promotional offers and discount codes through its official Facebook page.
Monthly Promotions
Follow the official Facebook page for possible monthly coupon codes ranging from 10% to 20%.
Offer Availability
Promotional codes may have date, service area, vehicle, advance-notice, route, or availability restrictions.
Booking Requirement
Mention or enter the valid promotional code when submitting the transportation request so eligibility can be reviewed.
Blackline Arrival operates across multiple regions using advance scheduling and region-based dispatch.
Corporate Provider
Blackline Arrival operates as a corporate, reservation-based transportation provider rather than a street-hail or open rideshare service.
Regional Dispatch
Transportation requests are reviewed and assigned according to the pickup region, schedule, vehicle availability, and travel requirements.
Advance Confirmation
Service is not considered confirmed until the reservation has been approved and the required payment has been received.
Review the applicable policies before submitting a customer reservation, business proposal, or marketing inquiry.
Submit the pickup location, destination, date, time, passenger count, luggage, vehicle preference, and contact information. Service must be confirmed and paid before dispatch.
Starting minimums and estimated wait times are subject to location, vehicle availability, travel distance, regional operating hours, weather, notice, and final confirmation. Submission of a quote request does not guarantee service until the reservation is approved and payment is received.